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Customer Service

Return Policy

Blue Sky guarantees that our products will arrive at their destination defect-free. If you are not satisfied with the condition of your product, please return the product to Blue Sky and we will exchange the product or issue a credit. Please follow the return procedures outlined below. For Binder returns please see next section down for instructions. Please email our Customer Service department at [email protected]. Once we receive your package, we will promptly issue a refund or process an exchange in accordance with this policy.

Binder Return Policy

Payment Options

Blue Sky does not accept payment in the form of cash, check or money order; however, Blue Sky accepts the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Paypal

Standard Shipping Information

Freight charges are calculated based on the order total. Minimum order processing fees & taxes are excluded from the freight calculation. Below please find a shipping cost schedule for standard ground, two-day air and overnight shipments. Standard orders will arrive in 4 to 10 business days from the date on which the order was placed. Shipping during the holiday season can be slower. Depending upon your location you will need to allow up to 14 business days for delivery during the months of November and December. Blue Sky does not guarantee a delivery time for standard shipments.  All orders are processed at 7:30 am PST.  If your order is placed after 7:30 am PST, your order will be processed on the next business day.  Please note that orders are not processed on Saturdays, Sundays or holidays.  If an order is placed on any of these days, your order will be processed the next business day.

2-Day & Overnight Shipments

If you have any questions about a rush order or would like information on when your order will arrive, please contact Blue Sky Customer Service ([email protected]).  All orders are processed at 7:30 am PST.  If your order is placed after 7:30 am PST, your order will be processed on the next business day.  Please note that orders are not processed on Saturdays, Sundays or holidays.  If an order is placed on any of these days, your order will be processed the next business day.  If you are placing an order with 2-day or Overnight shipping and you have missed the daily order processing cutoff, please contact Blue Sky Customer Service, as they are occassionally able to accomodate expediting the processing on these orders.  At this time, we can only ship orders going to addresses within the United States; and, shipping to P.O. Box addresses is limited to small-sized items only.  Please contact Blue Sky Customer Service ([email protected]) for large orders in excess of $1,000 for reduced freight rates. 

Wholesale Requests

At this time we are unable to maintain excess inventories to sell wholesale; however, we can often accommodate a consumer’s needs depending upon the type of product. The purchase program will require a minimum order value and the buyer will incur the shipping and handling costs. Please contact our Customer Service Department for further details at [email protected].